Privacy Policy

We collect information you submit when you create or manage an account, sign in through a third-party identity provider, contact support, or complete a purchase. This may include your name, email address, profile details provided by the sign-in provider, billing-related information, and the content of messages you send to us.

When you use our services, we automatically receive technical data such as IP address, device and browser type, operating system, approximate location derived from IP, referring URLs, and information about how you interact with our website (for example pages viewed and actions taken). We use this to operate, secure, and improve the service.

To provide AI generation features, we process text prompts, reference images, audio, or other materials you choose to upload, as well as outputs produced for your account. We use this information to run and improve the service, enforce our terms, and protect users. Retention follows our operational needs and applicable law.

We use cookies and similar technologies for essential functionality, preferences, analytics, and security. You can control cookies through your browser settings; disabling some cookies may limit certain features.

Payments are processed by third-party payment providers. We do not store full payment card numbers on our servers; our processors handle card data according to their privacy policies and industry standards.

We do not knowingly collect sensitive categories of data such as government ID numbers, health or genetic data, or information about children under 13. Do not upload such information in prompts or files.

We use collected information to provide and personalize the service, process transactions, authenticate users, communicate with you, detect abuse and fraud, comply with legal obligations, and analyze usage to improve performance and user experience.

We may share information with service providers who assist us (hosting, authentication, payments, analytics, customer support), when required by law or to protect rights and safety, or in connection with a business transfer. We do not sell your personal information for monetary consideration.

We implement technical and organizational measures designed to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

If you access the service from outside the country where our servers or providers are located, your information may be transferred to and processed in those regions. We take steps designed to ensure appropriate safeguards where required.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. Contact us using the details on our site to exercise these rights.

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date. Continued use of the service after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our practices, please contact us through the channels provided on grokimagine2.io.